CityPASS

CityPASS® Overview

CityPASS® tickets are the brainchild of co-founders Mike Morey and Mike Gallagher, business partners who spent much of their respective careers working at, with or around attractions. Their vision was specific: handpick the very best attractions in major North American destinations and then discount admission to those attractions by up to 50%. It was something no one else had done in the United States, and it was a risk. But Gallagher and Morey believed in their goal of making travel easier, more affordable, and vastly more enjoyable. And, based on nearly 81,000 customer reviews, that vision has succeeded. Across its 15 partner destinations, CityPASS® tickets average a 4.6-star rating (out of a possible 5 stars).

Launched in Seattle and San Francisco in July 1997, the tickets are now available in Atlanta, Boston, Chicago, Dallas, Denver, Houston, New York City, Orlando, Philadelphia, San Diego, San Francisco, Seattle, Southern California, Tampa Bay and Toronto.

But all this growth hasn’t changed the CityPASS® commitment to quality and service. When COVID shut down travel in 2020, CityPASS made the decision to return the full retail value of any unused tickets to customers who requested refunds. In spring 2020 alone, City Pass, Inc., issued $6 million in refunds to some 50,000 travelers whose trips were disrupted by the pandemic.

Still family-owned and operated, City Pass, Inc., is headquartered in the small mountain town of Victor, Idaho.

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