FAQs

Yes, the CityPASS^® affiliate program is available through CJ, one of the largest and most established affiliate marketing programs in the country. Once you join the CJ network, you’ll receive a unique affiliate tracking link that directs your readers to CityPASS.com and tracks your sales. You'll earn a commission on each sale that originates from your affiliate URL link. Click here to join the CityPASS^® affiliate program in CJ.
 
Note: The CityPASS^® affiliate program is not currently offered for the following CityPASS^® programs: New York C3^®, New York C-All^®, San Francisco C3^®, Seattle C3^®, and Toronto CityPASS^®.

 

Advertising inquiries should be directed to the CityPASS^® Marketing Department. The CityPASS^® Media Relations Department does not handle advertising, marketing, digital advertising, promotions or sponsorships.

Working journalists (on-staff or freelance), radio/TV hosts, travel bloggers and influencers can request media comps by filling out and submitting the online request form, which will be automatically submitted to the Media Relations Department. Be sure to provide complete information. Someone from the Media Relations Department will reply to your inquiry, typically within one to two business days. Note: Media comp tickets are not available for the Orlando or Southern California CityPASS^® programs.

No. Our partner attractions in Orlando (Walt Disney World® Resort, Universal Orlando Resort™, SeaWorld® Orlando and LEGOLAND® Florida Resort) do not allow us to provide complimentary media tickets to their parks. Please contact the Orlando theme parks directly to request media tickets. 

No. The partner attractions in Southern California (Disneyland® Resort, LEGOLAND® California, SeaWorld® San Diego, San Diego Zoo® and Safari Park, and Universal Studios Hollywood™) do not allow us to provide complimentary media tickets to their parks. Please contact the Southern California theme parks directly to request media tickets. 

No. The CityPASS^® partner attractions limit the number of media comps to two (2) complimentary tickets per media research tour: one for the visiting journalist and one for her/his guest. Additional CityPASS^® tickets for your travel party may be purchased online at CityPASS.com.

Because the child age range veries from destination to destination, all CityPASS^® media comps are adult tickets. It is fine for a child to use an adult CityPASS^® media comp if they are traveling with a working journalist.

Click here to sign up to receive CityPASS^® news releases.

You can access CityPASS^® digital assets (logos and photos/images) in our online image library. Or, click the "Image Library" link in the navigation bar at the top of this page.

No, CityPASS^® tickets are not subject to blackout dates. On occasion, attractions may close all or a portion of their facility for private events, maintenance, inclement weather conditions, etc. We suggest contacting the attractions directly to verify hours and availability over your travel dates. 

Note: Due to COVID, some CityPASS^® partner attractions now require advance reservations for all guests, including media. If you wish to visit an attraction that requires advance reservations, be sure to make those reservations as soon as you receive your media comp tickets. If you wait, you may find that the attraction has no reservations available on the day/time you wish to visit.

Because the Alcatraz Tour option is only available when CityPASS^® tickets are purchased directly from Alcatraz Tours (on-site, via phone or online), the Alcatraz Tour option cannot be pre-loaded onto any media comps.

The CityPASS^® Media Relations Department is happy to contact Alcatraz Tours to request complimentary media tickets for working journalists. Alcatraz Tours reserves the right to approve/not approve any journalist’s request. As space is limited on the Alcatraz Tour boats, requests are sometimes denied because the preferred tour is already sold out.

No. Media comp tickets are for use solely by approved journalists. Journalists who want tickets for a giveaway to their readers, viewers or listeners may contact the Media Relations Department with a proposal.

No. The CityPASS^® partner attractions, who retain legal ownership of their admission tickets, do not allow us to donate or give their tickets away for charitable purposes. Each attraction has its own policy regarding donations, and they require that all such requests go through their respective giving departments.

No. Media comp tickets are for use solely by the journalist to whom they were issued. CityPASS^® comp tickets may not be transferred to another person, sold, donated or auctioned.

The attractions, who retain legal ownership of their respective admission tickets, do not allow us to provide tickets for charitable or fundraising purposes. Instead, they ask that all charitable requests go directly to their respective giving departments.

No, there is no such thing as a generic "city pass ticket." Both CityPASS^® and City Pass^® are federally registered trademarks and service marks owned by City Pass, Inc. CityPASS^® serves as both the company’s stylized mark for its products and services and the trade name of City Pass, Inc.