I’m a travel trade member. Who do I contact at City Pass Inc. for a contract to sell the CityPASS® programs?
CITY PASS® offers a full refund on any unused CITY PASS® products for up to 365 days from the purchase date. Refunds are not available on any portion of a CITY PASS® product once an attraction has been visited or when uncancelled reservations exist. To submit a request for a refund, visit www.citypass.com/returns.
The validity period is 9 consecutive days starting with and including the first day you visit an attraction. You have one year from the date of purchase to start using your tickets.
When you purchase from citypass.com, you’ll receive an email shortly afterward with a ticket for each individual in your party. You can print the email if you prefer a hard copy. CityPASS® admission cards are available at some attractions.